Privacy & Cookie Policy
**Last updated: 5 October 2026**
At Lekker Food Collection, we respect your privacy and are committed to protecting your personal information.
This Privacy & Cookie Policy explains what personal information we collect when you visit our website, place an order, make a booking, contact us or otherwise interact with us, how we use that information, and the rights you have in relation to it.
## 1. Who we are
Lekker Food Collection is a café, bakery, pâtisserie and food producer based in Thomastown, Co. Kilkenny, Ireland.
For the purposes of data protection law, Lekker Food Collection is the data controller responsible for the personal information described in this policy.
**Contact details**
Lekker Food Collection
Pipe Street
Thomastown
Co. Kilkenny
R95 TX48
Ireland
Email: lekkerfoodcollection@gmail.com
Website: www.lekkerfoodco.ie
If Lekker Food Collection is a trading name of another legal entity, the legal entity responsible for the business should also be identified here.
## 2. What information we collect
The information we collect depends on how you use our website or interact with us.
We may collect:
- your name;
- email address;
- telephone number;
- billing and delivery address;
- details relating to an order or purchase;
- information relating to a table booking or event enquiry;
- company or business details where you make a wholesale enquiry;
- messages or other information you provide through our contact forms;
- information you provide when subscribing to marketing communications;
- transaction and payment-related information;
- your IP address;
- browser and device information;
- information about how you use our website; and
- cookie identifiers and similar technical information.
Where payments are processed through a third-party payment provider, payment card details may be collected and processed directly by that provider. We do not intentionally retain complete payment card details ourselves.
## 3. How we collect your information
We may collect information directly from you when you:
- place an order through our website;
- make or request a table reservation;
- make an enquiry;
- contact us by email, telephone or through a website form;
- make a wholesale enquiry;
- subscribe to marketing communications;
- attend or enquire about an event; or
- otherwise provide information to us.
We may also automatically receive limited technical information when you visit our website through cookies and similar technologies.
## 4. How and why we use your information
We only process personal information where we have a lawful reason to do so.
### Orders and purchases
We use information such as your name, contact details, delivery information and order details to process and fulfil your order, arrange collection or delivery, communicate with you about the order and deal with refunds or queries.
Our lawful basis for this processing is generally that it is necessary to perform our contract with you.
### Table bookings and event enquiries
We use the information you provide to manage reservations, respond to enquiries and communicate with you regarding your booking.
Our lawful basis is generally the performance of a contract or taking steps at your request before entering into a contract.
### Contact and customer enquiries
When you contact us, we use the information you provide to respond to your message and manage our relationship with you.
Depending on the nature of the enquiry, we rely on either contractual necessity or our legitimate interest in communicating with customers and operating our business.
### Wholesale enquiries
If you contact us regarding stocking Lekker Food Collection products, we may use your name, business details, telephone number, email address and enquiry details to communicate with you and assess or manage a potential business relationship.
Our lawful basis is generally our legitimate business interests or taking steps before entering into a contract.
### Accounting and legal requirements
We may process and retain information relating to purchases, invoices and transactions where necessary to comply with accounting
Our lawful basis is compliance with a legal obligation.
Marketing
Where you have chosen to receive marketing emails or similar communications from us, we may use your contact details to send you news about Lekker Food Collection, new products, menus, events or other updates.
Where consent is required, we will only send these communications with your consent.
You can unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us.
Website operation and security
We may process technical information where necessary to operate our website, maintain its security, detect problems, prevent misuse and improve performance.
Our lawful basis may be our legitimate interests in operating and protecting our website, subject to applicable cookie and electronic privacy rules.
5. Who we share information with
We do not sell your personal information.
We may share limited personal information with service providers where this is necessary to operate our business or provide services to you.
These may include:
our website hosting and e-commerce provider;
payment processing providers;
booking or reservation providers;
delivery or courier providers;
email and communication providers;
IT and website support providers;
analytics providers, where you have given the necessary consent;
accountants and professional advisers; and
government bodies, Revenue, regulators or law enforcement authorities where we are legally required to do so.
Service providers acting on our behalf are expected to process personal information only for the purposes for which it has been provided and in accordance with applicable data protection law.
6. International transfers
Some technology and service providers we use may process information outside Ireland or the European Economic Area.
Where personal information is transferred outside the EEA, we will take appropriate steps to ensure that it receives an appropriate level of protection. Depending on the circumstances, this may include relying on an adequacy decision approved by the European Commission or appropriate contractual safeguards such as Standard Contractual Clauses.
7. How long we keep your information
We do not keep personal information for longer than is reasonably necessary for the purpose for which it was collected.
The length of time information is retained will depend on the type of information, our relationship with you and any legal or accounting requirements that apply.
For example, certain transaction, sales and accounting records may need to be retained for up to six years in accordance with Irish tax and accounting requirements.
Enquiries and correspondence that are no longer required will normally be deleted or anonymised within a reasonable period.
Marketing contact information may be retained until you unsubscribe or withdraw your consent. We may retain limited information confirming that you have opted out so that we can respect your preference.
Cookie information is retained according to the lifespan of the individual cookie concerned.
8. Your data protection rights
Depending on the circumstances, you may have the right to:
obtain information about how we use your personal data;
request access to personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete certain personal information;
ask us to restrict how certain information is processed;
object to certain types of processing;
receive certain personal information in a portable format;
withdraw your consent where processing is based on consent; and
lodge a complaint with the Data Protection Commission.
These rights are subject to certain conditions and exceptions under data protection law.
To exercise your rights, please contact us at:
lekkerfoodcollection@gmail.com
We may need to verify your identity before completing certain requests.
9. Complaints
If you have concerns about how we handle your personal information, we would appreciate the opportunity to address them directly.
You can contact us at lekkerfoodcollection@gmail.com.
You also have the right to raise a concern or make a complaint with the Irish Data Protection Commission:
Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland
10. Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Third-party websites
Our website may contain links to third-party websites or services, including social media platforms.
Once you leave our website, those third parties are responsible for their own privacy practices. We recommend reviewing their privacy policies before providing personal information to them.
Cookie Policy
12. What are cookies?
Cookies are small files placed on your computer, smartphone or other device when you visit a website.
Cookies can perform a variety of functions. For example, they may allow a website to remember items in a shopping basket, remember user preferences, measure website traffic or understand how visitors use a website.
Some cookies are placed directly by our website. Others may be placed by third-party services that are integrated into our website.
13. Cookies we use
Our website may use the following categories of cookies.
Strictly necessary cookies
These cookies are necessary for the website to function properly.
They may be used for functions such as:
website security;
managing your session;
remembering items in a shopping basket;
processing checkout functions;
remembering cookie preferences; and
enabling essential website features.
These cookies do not normally require your consent where they are genuinely necessary to provide a service you have requested.
Analytics and performance cookies
These cookies help us understand how visitors use our website, such as which pages are visited, how visitors arrive at the website and how the website performs.
These cookies are only activated where the required consent has been given.
Functional cookies
Functional cookies may allow additional features or preferences to operate, such as embedded content or enhanced website functionality.
Where these cookies are not strictly necessary, we will ask for your consent before using them.
Marketing and advertising cookies
If used, these cookies may be used to measure advertising, understand the effectiveness of campaigns or provide content based on your interactions with our website.
These cookies will not be activated unless you have given the required consent.
14. Third-party cookies
Some website functions may be provided by third parties.
Depending on the services enabled on our website, these may include services relating to:
website hosting;
online payments;
analytics;
maps;
social media;
embedded video;
reservations or bookings; and
other website integrations.
These services may use their own cookies or similar technologies.
Where their cookies are not strictly necessary, they will only be activated after the required consent has been obtained.
15. Current cookie list
The individual cookies and similar technologies currently used on our website, together with their:
name;
provider;
purpose;
category; and
duration
are shown in our Cookie Settings or cookie preference tool where available.
Because website services and integrations can change, this information may be updated from time to time.
16. Managing your cookie preferences
When you first visit our website, you may be presented with a cookie consent notice.
You can choose to:
Accept All
Allow the use of all cookies described in the cookie settings.
Reject Non-Essential Cookies
Allow only cookies that are strictly necessary for the website to operate.
Manage Preferences
Choose which optional categories of cookies you wish to allow.
Non-essential cookies will not be activated before you have provided the required consent.
You can change or withdraw your consent at any time through the Cookie Settings option available on our website.
You can also manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies through your browser may affect the operation of parts of the website.
17. Changes to this policy
We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The date at the top of this page indicates when the policy was last updated.
We recommend reviewing this page periodically.
18. Contact us
If you have any questions about this Privacy & Cookie Policy or about how we use your personal information, please contact:
Lekker Food Collection
Pipe Street
Thomastown
Co. Kilkenny
R95 TX48
Ireland